Reviews

Based on 118 reviews
97%
(114)
3%
(3)
1%
(1)
0%
(0)
0%
(0)
(Google)

Great product and at the base level better than the competition at the same price. The motorized louvers with the optional rain sensor is the perfect set up. Packaged in a way that makes assembly really easy with confidence. The product has really clean details and quickly made the pergola look integrated.

(TrustPilot)

Accessibility plus promp delivery. The shipment appears to have arrived intact and undamaged. Looks as though it should go together good.

(TrustPilot)

Terrific company. They followed trough on every question I had.

(Email)

Just to get home owner some privacy, so we put BON Pergola Villa Pergola on with screen. Thank you BON Pergola. You guys pull through us very well. It came out Beautiful. Seamless well. Can't say enough good things about those guys. Quiet afforable as well.

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(Google)

I had a wonderful experience building a 10x13 pergola with motorized louvers and LED lighting. It was surprisingly quick/easy to install. Everything fit together as it was supposed to. I constructed it by myself and it took 7 hours from setting up tools, putting it together, anchoring the posts, and wiping it free of fingerprints. I wanted to be careful not to deviate from the instructions on my first Bon Pergola build. There is no doubt the next one I build will go much faster now that I've gotten my feet wet. It offers quicker profits from a contractor's perspective and really cool functionality for a user experience. The motor is solid and high quality. The LED lighting works well and seems to be easily replaceable when the lights decide to burn out. I am very happy with the Bon Pergola system, and I intend on marketing more to my clients.

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(Google)

I recently acquired the Bon Pergola Villa Pergola, and it has truly enhanced my outdoor living space. With dimensions of 10 x 13 feet, it provides ample coverage, allowing me to create a comfortable haven right in my backyard.

What distinguishes this pergola is its motorized louvers, offering effortless shade adjustment at the touch of a button. Additionally, the integration of a rain sensor adds practicality by automatically closing the louvers during inclement weather, sparing me the need to constantly monitor conditions.

Setting up the Bon Pergola Villa Pergola was straightforward, taking around 8 hours to complete. While the packaging ensured the safe arrival of all components, I found the instruction booklet to be somewhat outdated, prompting me to seek supplemental guidance online on their website.

What I appreciate most about this pergola is its ability to elevate the outdoor experience. By mitigating the need to constantly safeguard outdoor furniture, it allows for uninterrupted enjoyment of outdoor living, regardless of weather fluctuations.

In conclusion, if you're seeking to enhance your outdoor space with both functionality and style, the Bon Pergola Villa Pergola is worth considering. Its blend of practical features and aesthetic appeal makes it a valuable addition to any outdoor enthusiast's repertoire.

(Email)

Most responsive company that I have work with so far. Look at the picutres. Needless to say.

(Email)

Just installed this past weekend. Took about a day and a half between three of us. Couldn’t be happier with the results!

(Google)

Summers can be hot here in the South and, after suffering through several on our outdoor deck with little or no shade, we decided we had to have something more permanent than a small umbrella. Bon Pergola and its awesome options for a very sturdy metal pergola with motorized upper slats that open and close, with a built in lighting system and built in raingutters was just the ticket. Although we probably could have put it together ourselves, we outsourced that to a contractor friend who put the whole thing together in 4 hours. It's fabulous, as the photos attest. We are looking forward to being out there both during the day, when it's raining, and at night!

(TrustPilot)

Bon Pergola delivers excellence in every aspect. From the initial consultation to the final installation, their attention to detail is unmatched. My Pergola is not only beautiful but also durable. Thank you for enhancing my outdoor living experience!

(TrustPilot)

Extremely impressed with my 10x13 wall mount that I mounted to the roof instead for overlap due to low eaves. Honestly blown away with the look, quality, and performance this far. I would say I'm a competent DIY'er and installed by myself. If you are not 200lbs and workout definitely recommend a second set of hands. Just wanted to put perspective that it can be done alone. I hardwired everything into 12/2 Romex and it looks clean and works flawlessly. Customer Service was excellent with immediate responses and provided great links to YouTube and advice in a few spots I need guidance. Highly recommend!

(TrustPilot)

Everything arrived in a timely manner and in good shape. Had I few issues with the instructions but figured them out with support from Bon Pergola. The quality seems to be quite good and everything works as expected. I pretty much built this by myself with an extra hand for the frame part.

(TrustPilot)

Absolutely thrilled with my BON Pergola! The team's expertise shines through from start to finish. Every detail was handled with care, resulting in a stunning addition to my home. Highly recommend!

(Google)

Good Craftsmanship Pergola
We ordered FreeStanding Dark Gray Villa Pergola 13x13 with (2) Wind Resistant Screens from Bon Pergola and installed on our 14x14 Trex deck. Loved it, fit perfectly and looked beautiful on our deck, motorized open/close and on/off LED cool lights via glass looked wall mounted and handheld remote controls. I wished the LED lighting had the option of warm light instead of cool lighting but still great.
Good craftsmanship pergola, good quality and painting, firm protection of each single piece, shipping and handling are free and quick, quick response and ship out on shortage (2) bolts and nuts, great customer support service.
The instructions of Pergola and Wind Resistant Screen are little bit confusing but we figured out. Make sure you must increase tension at least two turns before putting it up, could be updated
The installation putting all together is easy, all bolts and holes are perfectly fit. I added 4x4 treated wood underneath 2x10 deck boards beams, total around 6” plus thick and anchored (4) posts corners with 3/8 x 8” long SS all threads rods and double SS nuts and fender washers and it is solid.

(TrustPilot)

David in customer service was excellent to deal with and was very knowledgeable on the product.

(TrustPilot)

Excellent customer service! Easy ordering.

(Email)

Summers can be hot here in the South and, after suffering through several on our outdoor deck with little or no shade, we decided we had to have something more permanent than a small umbrella. Bon Pergola and its awesome options for a very sturdy metal pergola with motorized upper slats that open and close, with a built in lighting system and built in raingutters was just the ticket. Although we probably could have put it together ourselves, we outsourced that to a contractor friend who put the whole thing together in 4 hours. It's fabulous, as the photos attest. We are looking forward to being out there both during the day, when it's raining, and at night!

(Email)

The wall mount fits perfectly into our deck. The dark gray blends right into our custom brown fence and deck. Set up was easy and customer service is great!

Easiness of installation:
1 (hard to install)
5 (easy to install)
How do you like : Works with Alexa/Smartthings.
Improvements: Get it to work for the light as well.
Works for opening/closing but not for light.

The bridge is easy to install and connect with the pergola remote. it works well with opening and closing the louvers. It doesn't work with the light, it can only turn it on or off once. I have contacted Bond Bridge support and they said the remote controls provided are not supported. I have tried to manually set it up with the RF frequency but no go.
Still. it's a pretty cool product, and you can easily connect it to your Alexa/Smartthings for home automation. For e.g., I was able to create a rule to automatically open the louvers during stormy weather.
I wish it worked as described with the lights and I hope that a solution will be provided by Bon Pergola soon.

Hi Uri,
Please update to the latest firmware on bond bridge, and it will solve the problem.
Tab on BOND icon > Firmware Update > Verison: v3.20.1

(Email)

Ordered a brown custom weatherproof pergola. Looking great. I am going to put up the screens and heaters next! Highly Recommended

(Email)

"El Dorado Hills throws the gauntlet at outdoor spaces: blistering summers and brutal winters. Despite only having our 13x19 Villa Pergola with extension posts for a couple of months, it's become a year-round sanctuary. The modern design adds a touch of elegance, while the pergola itself delivers on its promise of all-season enjoyment.

Top-Notch Customer Service: Kudos to Bon Pergola's customer service! Throughout the process, they were responsive, transparent, and kept me informed about any shipping or order changes. This transparency is particularly valuable for larger purchases like these.

Installation: While we hired contractors, they mentioned the pergola was relatively straightforward to assemble. A minor hiccup with a missing piece arose, but Bon Pergola quickly overnighted the replacement, demonstrating excellent customer care.

A Showstopper with Substance: This pergola isn't just beautiful; it's functional. It's earned praise from neighbors, and we truly appreciate the ability to use our outdoor space comfortably regardless of the season. Whether seeking shade from the scorching sun or shelter from the wind, the Villa Pergola delivers.

Overall: If you're looking for a durable, modern, and functional pergola that can withstand Sacramento's extremes, I highly recommend Bon Pergola. The Villa Pergola has exceeded our expectations, and we couldn't be happier with our purchase!"

Easiness of installation:
1 (hard to install)
5 (easy to install)
How do you like : Beautiful and easy to setup.
Improvements: Instructions needs to be corrected, it could be so much better.
Beautiful, fun to install, works great.

I hired two people who has no prior knowledge with pergolas to help out with the installation. We followed the instructions which were mostly clear and we put the pergola together in less than 5 hours. The hardest part was to install the extras (screen, heaters, Sensors and Bond Bridge) as the installation instructions manual/video were fairly lacking)
The Pergola looks great, it's fairly sturdy, but not like wood sturdy.
The Bond Bridge is a nice add-on for those with smart-homes but for some strange reason it can only turn the light on or off. once the light is on or off, it will not be able to switch is off or on again. I called Bon pergola and they said it should be fixed in a few weeks.
If the Screen, Heaters, Sensor and Bond Bridge instructions were slightly better the whole experience would have been perfect.
The heaters come with a fairly short cable that doesn't even reach the bottom of the pergola and on the instructions it mentions not to use an extension cord.
Also, these are 1500 Watts heaters, so I guess you need a separate outlet for each?

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(Email)

Getting the pergola was fast and easy. Jeff answer all kind of questions throughout the installation. The most important thing is he was able to help me to get engineer drawing, so I can submit to the city! Thank you! And a few of my other friends will sure buy from you guys.

Easiness of installation:
1 (hard to install)
5 (easy to install)

9ft Extended Post - Villa Pergola

(Email)

This project took a long time to complete. Our pergola is all up and running and looking great (I attached a photo.) Thanks to all in Bon Pergola!